Cyberbacker connects professional services firms with skilled virtual assistants, part-time or full-time, from consultancies and agencies to contractors' offices and property management companies. They run calendars and inboxes, answer and follow up on leads, keep the books current and handle marketing, trained on your systems from day one. For contractors, that means the office behind the crew, never the crew itself.
Calls, calendar and inbox
Daily call lists, inbox responses, appointments scheduled and confirmed, and files prepared before every client meeting.
Leads that go cold between client work
Inbound leads answered quickly, followed up consistently and tracked in your CRM until an appointment is set.
Staying visible without the time for it
LinkedIn outreach, social media content and a website kept current, so the firm stays in front of the clients it wants.
Roles for professional services firms
Each one is a skilled professional trained on your systems, part-time or full-time. Start with the role that would make the biggest difference.
Cyberbacker Prime
Your Day, Organized. Your Business, Moving Forward.
- Prepare your daily call list and organize supporting links and files in Google Drive
- Manage your email inbox, responding to leads and clients, sending reminders, files, and team announcements (written as you or on your behalf)
- Plot and reschedule appointments, manage your to-do list, and prioritize tasks by urgency
Cyberbacker
Reliable Virtual Support for Your Everyday Operations
- Transcribe meetings and take detailed call notes
- Prepare meeting agendas and call materials
- Coordinate schedules and appointments
Concierge Backer
A Warm, Professional First Impression, Every Time
- Act as the first point of contact for clients, partners, and the public
- Provide detailed information about your business's products, services, and policies
- Route inquiries to the appropriate department or individual
Appointment Setter Backer
Every Lead Called. Every Opportunity Set.
- Call the maximum number of leads and prospects to schedule appointments
- Speed to the lead, ensuring all leads are called immediately during set hours
- Qualify appointments based on readiness, motivation, financing, and fit
Lead Backer
More Leads Converted. Less Time Managing Them.
- Service inbound leads from sign calls, closets, and online sources
- Nurture leads through steady, consistent communication
- Track completed tasks and goals to measure lead conversion and meet performance benchmarks
Bookkeeper Backer
Accurate Books. Clear Financials. Every Month.
- Set up and maintain your Chart of Accounts (COA)
- Perform data entry for revenues, expenses, liabilities, and assets
- Conduct daily bookkeeping reviews for accuracy and completeness
LinkedIn Backer
Grow Your Network. Grow Your Business.
- Monitor and manage your LinkedIn account
- Connect with business entrepreneurs and potential clients
- Send contact requests with introductory messages about your brand and services
Social Media Backer
If It's Not on Social Media, Does It Exist?
- Create content plans and calendars to drive engagement and brand awareness
- Oversee daily management of social media campaigns
- Engage with consumers through messaging, commenting, and other engagement methods
Web Backer
Your Vision, Built and Maintained Online
- Design and create professional websites for each product and service using tools like Google Sites, Wix, Squarespace, WordPress, and Real Geeks
- Plan and execute SEO strategies to grow website traffic
- Increase engagement using chatboxes and deliver a high-quality user experience
Property Management Backer
A Reliable Partner for Every Part of Property Management
- Manage all aspects of a building's occupancy and maintenance
- Communicate with tenants regarding property-related issues
- Coordinate with tenants and third parties to address maintenance and facility needs
Questions from professional services firms
What does a virtual assistant do for professional services firms?
Cyberbacker connects professional services firms with skilled virtual assistants, part-time or full-time, from consultancies and agencies to contractors' offices and property management companies. They run calendars and inboxes, answer and follow up on leads, keep the books current and handle marketing, trained on your systems from day one. For contractors, that means the office behind the crew, never the crew itself. The most common starting roles are Cyberbacker Prime, Cyberbacker, Concierge Backer.
Which role should I start with?
Most clients start with the single seat that would take the most off their plate rather than hiring broadly. On a 30-minute call we look at where your week actually goes and recommend one of the 10 roles listed here.
Will they know my software?
Training is built around your systems, tools and processes through the Seamless Backer Advantage programme, so it happens before day one rather than on your payroll.
Is this part-time or full-time?
Both. Cyberbacker offers part-time and full-time support. You work with one dedicated professional rather than a freelancer billing per task, and the same person rather than a rotating pool.
How are they selected?
Thousands apply each week and less than 1% become Cyberbackers. Applicants pass screening, a skills assessment on the actual work, and training on your systems before you meet anyone.
What could you accomplish with the right support?
In 30 minutes, we'll learn about your goals, challenges, and where your time is going. Together, we'll identify the right Cyberbacker support to give you more time to focus on what matters most.
What happens on the call
- We learn about your business. We talk about your goals, challenges, where your time is going, and where additional support could make the biggest difference.
- We explore the right support for you. Together, we identify the Cyberbacker role that best fits your needs and discuss how they can support you and your team.
- We walk you through the next steps. We discuss your options and what getting started with your Cyberbacker looks like.