Effective date: 2023-04-12
1. Introduction
Welcome to Cyberbacker Inc.
Cyberbacker Inc. (“us”, “we”, or “our”) operates cyberbacker.com (hereinafter referred to as “Service”).
This Privacy Policy governs your visit to cyberbacker.com, and explains how we collect, safeguard and disclose information that results from your use of our Service or through responding to Facebook Leads Ads, how Facebook Pixel works and how users can opt out of Facebook Pixel. This Privacy Policy governs solely information collected by this website.
This Privacy Policy notifies you of what personally identifiable information is collected regarding you through the website. It will also notify you of what choice are available to you regarding the use of your data. It will also notify you have what security procedures are in place to protect the misuse of your information.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“Agreement”).
OFFER Terms: By using our Service and this website, you agree to the terms and conditions of this Privacy Policy and that all data you submit through Our Service will governed by our data privacy policy.
2. Definitions
SERVICE means the cyberbacker.com website operated by Cyberbacker Inc.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or from the Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
3. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
4. Types of Data Collected
Personal Data
While using our Service, we have an online form that you may click on to schedule a free business evaluation which will be stored on our online database. This form is filled out when pushing a button on the website to hire a Cyberbacker or to schedule a free business evaluation call. The information collected includes your first and last name, your phone number which is optional, your email address, your company name which is optional, the state you are located and your county and who you were referred you which is optional. The information is used so one of our business representatives may contact or identify you and create an appointment to determine what service package you need based on your circumstances. Without this information, we will not be able to reach out to you regarding our service package. You also may be asked to enter this data when asked by an online community manager through social media.
We may contact you through a phone call or email with the information you provided to us. We may also collect additional identifiable information during the meeting either or through email exchange. However, information received through email, over the phone or through video conference is stored on a separate server. More confidential information related to your circumstances and needs that we retrieve through a business evaluation is not stored on our website server and is instead stored on a separate server. We encourage you to only discuss with us additional confidential information outside of what our online form asks for either through email, phone call or video conference.
By submitting your phone number in the form on our website or later to an employee of Cyberbacker if we later contact you, you are authorizing us to send you text messages and notifications from Cyberbacker, Inc from a Cyberbacker phone campaign. This could include but is not limit to providing customer support and response to your inquiries, conducting surveys to gather feedback and improve your services, and complying with legal obligations to enforce the terms of service. You may choose not to opt-in to our Cyberbacker phone campaign if you do not fill out the phone number on the form or provide your phone number to a Cyberbacker employee. Message/data rates apply. Message frequency varies. Reply STOP to unsubscribe to a message sent from us. We will also include information on how to receive help if you have any questions, with a “Reply Help for Help.”
We also use the data from our website to measure ad campaign effectiveness and to target ads. We promote our website through online advertising and you may be directed to our form through organic searches, facebook pixel, facebook lead ads and google ads and through our social media platforms.
Personally identifiable information on the online form includes:
0.1. Email address
0.2. First name and last name
0.3. Phone number
0.4. The State and County you live in.
0.5. The industry you work in
0.6. And the name of someone who may have referred you
If you fill out online form on our website, you agree to and give us permission for one of our business representatives to use your information to contact you for a business evaluation to help us determine what services you need from service packages we offer. Submission of the form also acknowledges that you read and understand the terms of this Privacy Policy. You also agree that the information may be sent to an affiliate, subsidiary, licensee or contractor we have agreements with to fulfill your online inquiry.
5. Cookies and Usage Data
We may use the data you give us you filled out on our form to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by clicking the unsubscribe link in emails we send to you.
If you do not fill out our form, but still use our website, you agree to give use permission to collect browser data from our web host and device and browser data which may contain your IP address and location of the IP address. We may use this data for marketing analytics related to our website traffic. We also use this data to measure ad campaign effectiveness and to target ads. This data is also collected and analyzed through google analytics. This is subject to the additional terms and conditions and opt out options found further in this policy.
Usage Data
We may also collect information that your browser sends whenever you visit our Service website or when you access the Service website by or through any device (“Usage Data”). This information is also stored on our online database.
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data. We use this data to measure ad campaign effectiveness and to target ads and determine our website traffic and where it is coming from.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”) or if your device settings are enabled to allow location data. If your device settings has location services enabled, then you agree and consent to our use of your Location Data. We use this data to provide features of our Service, to improve and customize our Service. We use this data to measure ad campaign effectiveness and to target ads and determine our website traffic and where it is coming from.
You can enable or disable location services when you use our Service at any time by way of your device settings if you wish to opt out of this data we collect.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
0.1. Session Cookies: We use Session Cookies to operate our Service.
0.2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
0.3. Security Cookies: We use Security Cookies for security purposes.
0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Facebook Pixel Notice
With your permission, our website utilizes Facebook Pixel from Facebook Inc. 1601 S. California Ave. Palo Alto. CA 94304, USA (“Facebook”). Facebook Pixel helps us follow users actions when they are redirected to our website by clicking on a Facebook advertisement. We are thus to record the efficacy of Facebook advertisements for statistical and market research purposes. Using this data also allows us to improve our advertising for users and retarget you with further advertising on Facebook and custom audiences. You can find more information about and revoke your permission from here: facebook.com/ads/website_custom_audiences.
6. Use of Data
Cyberbacker Inc. uses the collected data for various purposes including those already described in this policy as well as the additional purposes:
0.1. to provide and maintain our Service;
0.2. to allow you to participate in interactive features of our Service when you choose to do so;
0.3. to provide customer support;
0.4. to gather analysis or valuable information so that we can improve our Service;
0.5. to monitor the usage of our Service;
0.6. to detect, prevent and address technical issues;
0.7. to provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about or other campaigns unless you have opted not to receive such information through the email or phone number you have provided;
0.12. in any other way we may describe to you personally or on our website when you provide the information;
0.13. for any other purpose with your consent.
Ten Digit Long SMS / MMS Campaigns ( 10DLC )
By submitting your phone number in our form or to a Cyberbacker employee, your are authorizing us to send you text messages and notifications. You may opt out by not providing the phone number in the contact form and not providing it to a Cyberbacker employee. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us. We may provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about or other campaigns unless you have opted not to receive such information through text messaging such as SMS/MMS phone number you have provided. Also, if you are a client or customer that has signed up for our services, we may provide reminders, task updates, follow-ups, report notifications and event invitations, ensuring our clients stay informed and engaged. Each message will clearly identify our brand “Cyberbacker” and offers clients an easy opt-out option for any future message. You may opt-out of our 10DLC campaign and stop receiving SMS or MMS messages at anytime through SMS or MMS by reply to any of our SMS or MMS messages by replying to any text message with the words, “STOP” to cancel. We will also include in each of our text messages the instructions on how to opt out with the instructions “Reply with STOP to cancel.” We will also include information on how to receive help if you have any questions, with a “Reply Help for Help.”
For clarity, mobile opt‑in data and consent are never shared with third parties for marketing or promotional purposes. See Section 8 (“Disclosure of Data”) for details.
7. Retention of Data
We retain your Personal Data for metrics and statistical analysis and customer support and to provide you ongoing information that you have agreed to under this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. This data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. The data is held for as long as there is potential business with you. Data can also be deleted upon requested noted further in this privacy policy. Some data can also be deleted through a request to unsubscribe to all marketing emails and notifications they receive from the Cyberbacker marketing and operations team.
8. Disclosure of Data
Data including mobile phone number, will not be sold or shared or traded to third parties without prior consent or legal obligation for promotional or marketing purposes. Any sharing of information with third parties is solely for the purpose of fulfilling the organization’s obligations to the user. We use the platform Zoom to send SMS / MMS messages to you but we do not sell or allow Zoom to use your number or any third party to use and access your number for their own business purposes.
Mobile Messaging Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this Privacy Policy exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.
9. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. The date entered from an online form is stored on the website and later processed, recorded and stored on a separate secured and password-protected server.
Other information collected outside of the online form, such as through email, video conferences and phone calls, during consultations are stored on a separate protected server. None of this information is stored on our website. The data stored and protected on the website are only accessible to authorized designated persons who are under non-disclosure agreements. Only certain authorized individuals are also only allowed access to the information in either read only, editor or commentator format. History of the last access to the data is also accessible and strictly checked.
10. Your Data Protection Rights Under General Data Protection Regulation
(GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed of what Personal Data we hold about you and if you want it to be removed from our systems, please email us at growth@cyberbacker.com.
In certain circumstances, you have the following data protection rights:
0.1. the right to access, update, or to delete the information we have on you;
0.2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
0.3. the right to object. You have the right to object to our processing of your Personal Data;
0.4. the right of restriction. You have the right to request that we restrict the processing of your personal information;
0.5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format;
0.6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;
You may also opt out of cookies via a small popup on visiting our website. You may opt out of things such as cookies from third party apps that collects user information and interaction on the site.
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
11. Your Data Protection Rights under the California Privacy Protection
Act (CalOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared and to comply with this policy.
According to CalOPPA, we agree to the following:
0.1. users can visit our site anonymously;
0.2. our Privacy Policy link includes the word “Privacy”, and can easily be found on the home page of our website;
0.3. users will be notified of any privacy policy changes on our Privacy Policy Page;
0.4. users are able to change their personal information by emailing us at growth@cyberbacker.com.
Our Policy on “Do Not Track” Signals:
Our website on does not have a feature to comply with do not track requests from browsers. It collects log data (From our web host), and device and browser data (Google analytics). We collect contact information from filling out our online forms.
11. Your Data Protection Rights under the California Consumer Privacy Act
(CCPA)
If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data, and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:
0.1. What personal information do we have about you? If you make this request, we will return to you:
0.0.1. The categories of personal information we have collected about you.
0.0.2. The categories of sources from which we collect your personal information.
0.0.3. The business or commercial purpose for collecting your personal information.
0.0.4. The categories of third parties with whom we share personal information.
0.0.5. The specific pieces of personal information we have collected about you.
0.0.. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.
Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.
0.2. To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.
0.3. To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.
Please note, if you ask us to delete or stop sharing your data to our family of companies, it may impact your experience with us, and you may not be able to participate in certain programs or membership services that require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.
To exercise your California data protection rights described above, please send your request(s) by email: growth@cyberbacker.com.
Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.
12. Service Providers
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
Data including mobile phone number, will not be sold or shared with third parties for promotional or marketing purposes.
13. Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service
14. CI/CD tools
We may use third-party Service Providers to automate the development process of our Service.
15. Behavioral Remarketing
We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
16. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
17. Children’s Privacy
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).
We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
18. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
19. Contact Us
If you have any questions about this Privacy Policy, please contact us by email: growth@cyberbacker.com or you may also call: +1 801 686 8043.