Cyberbacker connects small businesses with skilled virtual assistants, part-time or full-time. A Cyberbacker costs $1,000 to $1,800 a month for up to 20 hours a week, or $1,500 to $3,500 a month full-time, and takes on the admin, bookkeeping, customer messages, lead follow-up and marketing that pull an owner away from the work only they can do. Less than 1% of applicants are selected, and each one is trained on your systems before day one.
What to hand off first
The inbox, the calendar and the call list
Emails answered, appointments booked and confirmed, reminders sent and files ready before every meeting. The work that fills the day before the real work starts.
The books and the paperwork
Revenues and expenses entered, bank accounts reconciled, each month closed on time and the records organised enough to hand to an accountant.
Customers and leads who are waiting on you
A professional first point of contact for inquiries, leads followed up until an appointment is set, and a CRM kept current enough to be worth having.
What it costs
| Plan | Hours | Per month | Hourly equivalent |
|---|---|---|---|
| Part-time | Up to 20 hours a week | $1,000 to $1,800 | about $11.54 to $20.77 an hour, at 20 hours a week |
| Full-time | More than 20 hours a week | $1,500 to $3,500 | about $8.65 to $20.19 an hour, at 40 hours a week |
No payroll taxes, benefits or recruiting fees on top. What sets the price within each range.
A freelancer, an employee or a Cyberbacker
| Freelancer | Local employee | Cyberbacker | |
|---|---|---|---|
| Who finds and screens them | You do | You do | Cyberbacker. Less than 1% of applicants are selected |
| Trained on your systems | On your time | On your payroll | Before day one |
| Payroll taxes, benefits, recruiting fees | No | Yes | No |
| Dedicated to your business | Varies | Yes | Yes, one professional, part-time or full-time |
| Monthly cost | Set by the freelancer | Salary plus employer costs | $1,000 to $1,800 part-time, $1,500 to $3,500 full-time |
Weighing Cyberbacker against another company? See the side-by-side comparisons.
Where small businesses usually start
Each one is a skilled professional trained on your systems, part-time or full-time. Start with the role that would make the biggest difference this month.
Cyberbacker
Reliable Virtual Support for Your Everyday Operations
- Transcribe meetings and take detailed call notes
- Prepare meeting agendas and call materials
- Coordinate schedules and appointments
Cyberbacker Prime
Your Day, Organized. Your Business, Moving Forward.
- Prepare your daily call list and organize supporting links and files in Google Drive
- Manage your email inbox, responding to leads and clients, sending reminders, files, and team announcements (written as you or on your behalf)
- Plot and reschedule appointments, manage your to-do list, and prioritize tasks by urgency
Bookkeeper Backer
Accurate Books. Clear Financials. Every Month.
- Set up and maintain your Chart of Accounts (COA)
- Perform data entry for revenues, expenses, liabilities, and assets
- Conduct daily bookkeeping reviews for accuracy and completeness
Concierge Backer
A Warm, Professional First Impression, Every Time
- Act as the first point of contact for clients, partners, and the public
- Provide detailed information about your business's products, services, and policies
- Route inquiries to the appropriate department or individual
Appointment Setter Backer
Every Lead Called. Every Opportunity Set.
- Call the maximum number of leads and prospects to schedule appointments
- Speed to the lead, ensuring all leads are called immediately during set hours
- Qualify appointments based on readiness, motivation, financing, and fit
Lead Backer
More Leads Converted. Less Time Managing Them.
- Service inbound leads from sign calls, closets, and online sources
- Nurture leads through steady, consistent communication
- Track completed tasks and goals to measure lead conversion and meet performance benchmarks
Social Media Backer
If It's Not on Social Media, Does It Exist?
- Create content plans and calendars to drive engagement and brand awareness
- Oversee daily management of social media campaigns
- Engage with consumers through messaging, commenting, and other engagement methods
Web Backer
Your Vision, Built and Maintained Online
- Design and create professional websites for each product and service using tools like Google Sites, Wix, Squarespace, WordPress, and Real Geeks
- Plan and execute SEO strategies to grow website traffic
- Increase engagement using chatboxes and deliver a high-quality user experience
Questions small business owners ask
How much does a virtual assistant cost for a small business?
A Cyberbacker costs $1,000 to $1,800 a month part-time, for up to 20 hours a week, or $1,500 to $3,500 a month full-time, for more than 20 hours a week. Where a role lands in that range depends on its scope and the experience it needs. There are no payroll taxes, benefits or recruiting fees on top.
How much does a virtual assistant charge per hour?
Cyberbacker prices by the month, not the hour. Part-time works out to about $11.54 to $20.77 an hour at 20 hours a week. Full-time works out to about $8.65 to $20.19 an hour at 40 hours a week.
Which virtual assistant company is best for a small business?
The right one is the one that matches how you want to work. Compare four things: whether prices are published, whether you get one dedicated person or a pool, who does the screening, and whether training on your systems happens before they start. Cyberbacker publishes its prices, selects less than 1% of applicants, and gives you one dedicated professional trained on your systems before day one. Side-by-side comparisons with BELAY, Boldly, Prialto, MyOutDesk and others are at cyberbacker.com/compare.
What can a virtual assistant do for a small business?
Most small businesses start with administration: the inbox, calendar, scheduling and reminders. From there a Cyberbacker can take on bookkeeping and month-end closings, customer inquiries, lead follow-up and appointment setting, social media and website upkeep. Cyberbacker staffs 33 roles across 7 areas of a business.
Should a small business start part-time or full-time?
Start with the hours the work needs today. Part-time covers up to 20 hours a week, and many owners start there with one role that takes the most off their plate. Full-time is more than 20 hours a week, for when the work fills a whole week or covers more than one area.
How are Cyberbackers selected?
Thousands of people apply every week and less than 1% become Cyberbackers. Applicants are screened for communication, professionalism and values, pass skills assessments and live interviews, and complete training before they are matched with a business.
Will they know my software?
Your Cyberbacker is trained on your systems, processes and way of working before day one, so learning your tools does not happen on your time.
What could you accomplish with the right support?
In 30 minutes, we'll learn about your goals, challenges, and where your time is going. Together, we'll identify the right Cyberbacker support to give you more time to focus on what matters most.
What happens on the call
- We learn about your business. We talk about your goals, challenges, where your time is going, and where additional support could make the biggest difference.
- We explore the right support for you. Together, we identify the Cyberbacker role that best fits your needs and discuss how they can support you and your team.
- We walk you through the next steps. We discuss your options and what getting started with your Cyberbacker looks like.