Scheduling home photoshoot (through website or company photographer)
Listing Management
Managing coming soon and active listings on MLS (status change, price change, update on remarks, etc.)
Coordinating offers received on the listing (processing addendum, counter addendum, multiple offer notice, etc.)
Update MLS status as needed
Requesting HUD/Settlement Statement from Title Company
Extract data from sources like ListHub, Zillow, Realtor.com, etc. to create and present weekly seller report
Assist with creating BPO/PVO
Send pre-listing packages as needed
Extract data from sources like ListHub, Zillow, Realtor.com, etc. to create and present weekly seller report
Assist with creating BPO/PVO
Ensure client is entered in Command/CRM with updated contact info
Keep listing checklists up to date
Prepare listing docs
Coordinate staging setup and removal directly with homeowner/stager
Coordinate lockbox key with sellers
Update active and pending listings in a spreadsheet
Call seller when the listing goes live, asking them to watch for the email (text if no answer), letting seller know you will email link to live to list
Maintain correct showing instructions in Showing time
Monitor showings and call agents for feedback
Enter feedback into the system and share with the seller (keep team apprised of showing feedback)
Business Process Management
Open Houses
Scheduling of showings on listings
Scheduling home photoshoot (through website or company photographer)
Email sellers with confirmation and what to expect (need to create a template)
Ensure buyer agent receives all info regarding selling features of the home (open house checklist – including seller feedback form)
Advertise open houses in a timely manner on FB
Follow up with agent after the open house to obtain feedback about traffic, comments
Call/email seller to provide feedback regarding the open house
Include open house feedback in the seller’s weekly marketing update
Manage daily and weekly client communications while active
Open House feedback
Weekly marketing updates for active listings
Coordinate Broker’s Open (if applicable)
Paid Ads Report (if applicable)
Completed items from their marketing plan
Activity, view, stats
Once sold, transition file to the transaction coordinator
