FREQUENTLY ASKED QUESTIONS
We offer a wide range of virtual services, including virtual assistant services, social media management, content writing, graphic design, web development, customer support, data entry, and more. Our goal is to provide comprehensive solutions to meet the diverse needs of our clients. To find the complete list of our services, click here: https://cyberbacker.com/services/
We offer flexible pricing models to accommodate the varying needs of our clients. We can provide you with a competitive quote based on the scope and complexity of the tasks you want to leverage. Talk to one of our experts so we can work with you to find the most suitable pricing option, click here: https://cyberbacker.com/thank-you-free-business-evaluation/
Our pool of candidates consists of highly skilled professionals. We carefully vet and select our team members to ensure they possess the necessary expertise to deliver exceptional virtual services. Rest assured, you’ll be working remotely with qualified individuals dedicated to achieving your business goals.
Getting started is easy! Simply jump into this link and one of our representatives will get in touch with you promptly. We’ll discuss your requirements, understand your objectives, and propose a solution tailored to your specific needs.
We offer a certain amount of time that your cyberbacker will work on your account. Our part-time agreement comes with up to 20-hour workweek, while our full-time agreement comes with up to 40-hour workweek.
We take data security seriously. We are proud to say that we have a Legal Entity in the Philippines and in the US. We have robust measures in place to ensure the confidentiality and integrity of your information. Our team adheres to strict data protection protocols, including secure file transfer, non-disclosure agreements, encrypted communication channels, and restricted access to sensitive data.
Our cyberbackers are required to send daily end reports. This is to make sure that you get to see everything that they have accomplished during their shift. Aside from that, you will have a support team that will help monitor your cyberbacker’s tasks and attendance. We also conduct performance reviews monthly to ensure quality service all throughout the partnership.
We value your feedback and encourage open communication throughout the partnership. You can provide feedback, share concerns, or discuss any business-related matters directly with your assigned support team. We’re committed to addressing your feedback promptly and ensuring your satisfaction and we’ll make sure to provide you a very reasonable action plan.
Absolutely! We understand that business needs can evolve over time. Whether you need to scale up your virtual services or make adjustments based on changing requirements, we’re here to support you. We’ll work closely with you to ensure a seamless transition and adapt our services to meet your evolving needs.
We accept various payment options to provide convenience to our customers. Currently, we accept credit cards (Visa, Mastercard, American Express), debit cards, and ACH debit.
Yes, we take the security of your personal and financial information seriously. We use industry-standard encryption protocols to ensure that your credit card details are transmitted securely and stored in a secure environment. Your information is handled with utmost confidentiality.