Website management support keeps a business website and its sales funnel running: maintaining the site, setting up and running a membership portal and its billing, giving customers access, and handling support tickets such as password resets.
What does website management support handle?
This website management role covered:
- Building and maintaining the website's sales funnel
- Setting up and running a membership portal, including access and billing
- Giving students access to the portal on the existing website
- Running the website through its software
- Customer service and marketing
- Handling customer support tickets, such as password resets
- Learning the program and spotting features to improve
For a dedicated website role, see the Web Backer.
How much does website management support cost?
A Cyberbacker costs $1,000 to $1,800 a month part-time (up to 20 hours a week) or $1,500 to $3,500 a month full-time (more than 20 hours a week), depending on the role and the experience it requires. See pricing for what moves a role within its range.
Frequently asked questions
What is website management support?
Keeping a business website and its sales funnel running, including a membership portal, billing, access and customer support.
Can a Cyberbacker manage a membership portal?
Yes. Setting up the portal, managing access and billing, and supporting members are all part of this role.
Is website management support part-time or full-time?
Either. Part-time covers up to 20 hours a week and full-time covers more than 20.