| Cyberbacker | SalesRoads | |
|---|---|---|
| Services | Outbound calling, lead qualification, appointment setting, inbound calls and customer service | Appointment setting, lead generation, outsourced SDRs, inbound appointment setting, account reactivation, outbound calling and email, list building |
| Delivery model | Dedicated team, fully trained and fully managed, with a dedicated Account Manager | Dedicated, fully supported SDR team |
| Where teams are based | Teams built from Cyberbackers in the Philippines and Latin America (LATAM) | Not stated; office in Boca Raton, Florida |
| Focus | Sales and customer service | B2B sales development |
| Channels | Phone, email, chat and text | Outbound calling and email |
| Languages and hours | English and Spanish, your business hours | Not stated |
| Time to start | A 90-day onboarding plan, with your team live between day 30 and day 45 | Programs launch in 15 business days |
| Commitment | Scoped with each client's needs and goals in mind | No long-term commitment, cancel any time, billed per 4-week engagement |
| Pricing | Not published. Scoped in a consultation. | Published on their site |
When SalesRoads is the better choice
SalesRoads specializes in B2B outbound. It has been in business since 2007, says it has worked with more than 500 companies, and publishes detailed case studies with appointment and pipeline numbers. If you want only a B2B appointment setting program on a month-to-month basis, it is built for that.
Where Cyberbacker differs
Sales and service under one roof. One Cyberbacker team can call your leads and answer your customers, so you do not need one vendor for outbound and another for support.
Your team, your way. Cyberbackers can work your leads alongside your reps or run the whole process from first call to booked appointment, by phone, email, chat and text.
Practice before every call. Role-play bots and coaching feedback, a dedicated Account Manager, and a tech stack and training built for you.
English and Spanish. Cyberbacker teams work your business hours in English and Spanish.
Which to choose
Choose SalesRoads for a specialist B2B outbound appointment setting program with no long-term commitment. Choose Cyberbacker if you want one managed team that handles outbound sales, appointment setting and inbound customer service, in English and Spanish.
See how the Cyberbacker Enterprise Call Center works.
Frequently asked questions
Does Cyberbacker do B2B appointment setting?
Yes. Cyberbacker's appointment setting team calls, qualifies and books your leads, alongside your reps or as your whole front line.
Does SalesRoads require a contract?
SalesRoads states no long-term commitment and cancel any time, billed per 4-week engagement. Cyberbacker scopes each engagement with the client's needs and goals in mind.
Which costs less, SalesRoads or Cyberbacker?
SalesRoads publishes its pricing. Cyberbacker's price depends on team size, the hours you need covered, whether the work is inbound, outbound or both, the mix of sales and customer service, and any add-ons. It runs up to 50% lower cost than domestic call centers.
How long does it take to get started?
SalesRoads says programs launch in 15 business days. Cyberbacker follows a 90-day onboarding plan, with your team live between day 30 and day 45.
SalesRoads details read from their own website on November 4, 2026: salesroads.com, salesroads.com/about-us, salesroads.com/pricing. Services change. If you find something out of date here, tell us and we will correct it.
What could you accomplish with the right support?
In 30 minutes, we'll learn about your goals, challenges, and where your time is going. Together, we'll identify the right Cyberbacker support to give you more time to focus on what matters most.
What happens on the call
- We learn about your business. We talk about your goals, challenges, where your time is going, and where additional support could make the biggest difference.
- We explore the right support for you. Together, we identify the Cyberbacker role that best fits your needs and discuss how they can support you and your team.
- We walk you through the next steps. We discuss your options and what getting started with your Cyberbacker looks like.