| Cyberbacker | Belkins | |
|---|---|---|
| Services | Outbound calling, appointment setting, outsourced sales team, inbound calls and customer service | Appointment setting, outsourced SDRs, lead generation and nurturing, demand generation, account-based marketing, CRM and email deliverability consulting |
| Channels | Phone, email, chat and text | Cold email, calling, voicemail, SMS and WhatsApp, LinkedIn and paid ads |
| Delivery model | Dedicated team, fully trained and fully managed, with a dedicated Account Manager | Dedicated SDR unit for its SDR service; shared team resources for appointment setting |
| Where teams are based | Teams built from Cyberbackers in the Philippines and Latin America (LATAM) | Remote-first, with offices in Delaware, Colorado, Illinois and London; SDRs in North America or Europe |
| Languages and hours | English and Spanish, your business hours | Not stated |
| Time to start | A 90-day onboarding plan, with your team live between day 30 and day 45 | Not stated |
| Contract terms | Scoped with each client's needs and goals in mind | Not published |
| Pricing | Not published. Scoped in a consultation. | A starting figure on its SDR page; no pricing page |
When Belkins is the better choice
Belkins runs outbound across many channels at once and builds its own email deliverability tools. It also has a large public review base, 4.9 stars from 230 reviews on Clutch. For an email-led B2B pipeline program, that is its specialty.
Where Cyberbacker differs
Dedicated for every service. Every Cyberbacker call center team is dedicated to your business, including appointment setting.
Sales and customer service together. The same managed team can book appointments and answer your customers, by phone, email, chat and text.
Managed for you. A dedicated Account Manager hires, trains, manages and replaces talent, and your team is trained on your scripts and systems before day one.
Lower cost. Cyberbacker's Enterprise Call Center runs up to 50% lower cost than domestic call centers.
Which to choose
Choose Belkins for a multichannel, email-led B2B lead generation program. Choose Cyberbacker for a dedicated team that handles sales calls, appointment setting and customer service under one Account Manager, in English and Spanish.
See how the Cyberbacker Enterprise Call Center works.
Frequently asked questions
Is Belkins a call center?
Belkins describes itself as a B2B appointment setting and lead generation agency. Phone calling is one of several outbound channels it uses.
Are Belkins teams dedicated?
Its outsourced SDR service uses a dedicated SDR unit. Its appointment setting service draws on available team resources. Every Cyberbacker call center team is dedicated to your business.
Which costs less, Belkins or Cyberbacker?
Belkins shows a starting price for its SDR service. Cyberbacker's price depends on team size, the hours you need covered, whether the work is inbound, outbound or both, the mix of sales and customer service, and any add-ons. It runs up to 50% lower cost than domestic call centers.
What channels does Cyberbacker cover?
Cyberbacker call center teams handle phone, email, chat and text, in English and Spanish, on your business hours.
Belkins details read from their own website on November 4, 2026: belkins.io, belkins.io/about-us, belkins.io/outsourced-sdr-services. Services change. If you find something out of date here, tell us and we will correct it.
What could you accomplish with the right support?
In 30 minutes, we'll learn about your goals, challenges, and where your time is going. Together, we'll identify the right Cyberbacker support to give you more time to focus on what matters most.
What happens on the call
- We learn about your business. We talk about your goals, challenges, where your time is going, and where additional support could make the biggest difference.
- We explore the right support for you. Together, we identify the Cyberbacker role that best fits your needs and discuss how they can support you and your team.
- We walk you through the next steps. We discuss your options and what getting started with your Cyberbacker looks like.