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Customer Rage Management: Key to Business Relationship Success – Cyberbacker Insights

Building and maintaining strong client relationships is crucial for success in today’s competitive business world. Learn effective customer rage management tips from Cyberbacker, including listening and empathizing, responding promptly and professionally, taking responsibility, and following up and following through. Discover how these practices can turn angry customers into loyal advocates and benefit your business. Read more on CMSWIRE

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Social Media Management (Trade)

Responsibilities:

  • Plans, schedules and executes social media content
  • Create content plans or calendars to drive engagement and promote online brand awareness
  • Design and create images or video content using different software:
    • Canva 
    • Photoshop 
  • Oversees daily management of social media campaigns
  • Ensures brand consistency and authority
  • Engages with consumers through messaging, commenting, and other social media engagement methodologies
  • Sets-up social media business pages:
    • Facebook
    • Instagram
    • Twitter
    • Youtube
    • LinkedIn
    • Pinterest
    • Google My Business
  • Interprets and create social media reports and analytics
  • Plans and strategize on social media paid ads:
    • Facebook Ads
    • Instagram Ads
    • Twitter Ads
    • Youtube Ads
    • LinkedIn Ads
    • TikTok Ads
    • Pinterest
  • Manages and upkeeps digital marketing calendars
  • Grows and maintains likers, followers and fans
  • Utilizes multi-social posting tools and programs such as Hootsuite and HubSpot to optimize quality content
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