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Customer Rage Management: Key to Business Relationship Success – Cyberbacker Insights

Building and maintaining strong client relationships is crucial for success in today’s competitive business world. Learn effective customer rage management tips from Cyberbacker, including listening and empathizing, responding promptly and professionally, taking responsibility, and following up and following through. Discover how these practices can turn angry customers into loyal advocates and benefit your business. Read more on CMSWIRE

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Project Management Support

Responsibilities:

  • Set up appointments
  • Take notes during meetings
  • Manage workflow of podcast launch
  • Manage deliverables for clients such as podcast covers
  • Get approvals from clients on services rendered
  • Act as liaison between clients and back office for customer service related issues
  • Manage social media workflow
  • Approve social media posts before they go live
  • Use  Project Management tools like Trello to execute tasks and project focus
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