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Customer Rage Management: Key to Business Relationship Success – Cyberbacker Insights

Building and maintaining strong client relationships is crucial for success in today’s competitive business world. Learn effective customer rage management tips from Cyberbacker, including listening and empathizing, responding promptly and professionally, taking responsibility, and following up and following through. Discover how these practices can turn angry customers into loyal advocates and benefit your business. Read more on CMSWIRE

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Database Management (Professional Services)

Database Management Responsibilities:

  • Add leads and contacts in the database (data entry)
  • Respond to NEW leads in a timely manner
  • Help generate leads from various sources by creating marketing ads and campaign
  • Validate contact info through skiptracing and follow-up calls
  • Research on lead’s personal information such as date of birth, phone numbers, email address, social media accounts, etc.
  • Responsible for email marketing and campaigns
  • Responsible for social media integration with CRM
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