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Customer Rage Management: Key to Business Relationship Success – Cyberbacker Insights

Building and maintaining strong client relationships is crucial for success in today’s competitive business world. Learn effective customer rage management tips from Cyberbacker, including listening and empathizing, responding promptly and professionally, taking responsibility, and following up and following through. Discover how these practices can turn angry customers into loyal advocates and benefit your business. Read more on CMSWIRE

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General Admin (Financial)

Responsibilities:

  • Take complete notes of phone conversations/meetings
  • Updating CRM / Data Entry
  • Coordinate and schedule meetings
  • Client follow-up
  • Sending daily to-do and to-call list
  • Setting up reminders
  • Preparing all necessary documents whenever client has a scheduled meeting
  • Assist with Life Insurance Applications (call leads to ask information and input everything on the CRM)
  • Database Management
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