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Customer Rage Management: Key to Business Relationship Success – Cyberbacker Insights

Building and maintaining strong client relationships is crucial for success in today’s competitive business world. Learn effective customer rage management tips from Cyberbacker, including listening and empathizing, responding promptly and professionally, taking responsibility, and following up and following through. Discover how these practices can turn angry customers into loyal advocates and benefit your business. Read more on CMSWIRE

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Executive Virtual Assistant

Responsibilities:

  • All administrative parts of the coaching business
  • Email Management
  • Managing calendar and to-do list
  • Run Zoom and online webinars
  • Virtual coaching – Marketing, billing, collecting payment
  • Send Reminders to Take Attendance
  • Routine Workflow Activities – Feedback From Team (Research Customer Service Issues)
  • Complete Routine Daily/Weekly Tasks
  • Assist w/ Help Desk/Customer Service  emails – Assign or Respond with Templated Answers
  • Maintain Event Registration Information (Follow up Emails) – Adding Bulk Registrations
  • New Instructor Onboarding Tasks/Tagging
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