Responsibilities:
- CSR / Answer call overflow (MINIMAL= less than 5% of our conversations are by phone, 95%+ via email)
- Be the first point of contact in handling customer inquiries VIA EMAIL
- Call or Email to follow up on Projects
Blog
Customer Rage Management: Key to Business Relationship Success – Cyberbacker Insights
Building and maintaining strong client relationships is crucial for success in today’s competitive business world. Learn effective customer rage management tips from Cyberbacker, including listening and empathizing, responding promptly and professionally, taking responsibility, and following up and following through. Discover how these practices can turn angry customers into loyal advocates and benefit your business. Read more on CMSWIRE
December 9, 2024
